RETURNS
At ENDEES, your satisfaction is our top priority. We want to ensure that you have a seamless shopping experience with us.
Sanitary Considerations Please note that, for sanitary reasons, we are unable to accept returns for ENDEES UNDIES. We appreciate your understanding in this matter, as it allows us to maintain the highest standards of hygiene and product quality.
Unhappy with Your Purchase? If, for any reason, you find yourself unsatisfied with your purchase from ENDEES, we encourage you to get in touch with us immediately. We are committed to resolving any issues you may encounter to the best of our abilities. Contact us at hello@endees.com.au.
Refund Options Upon contacting us, we will work closely with you to discuss your refund options. Your satisfaction is essential to us, and we want to ensure that you are completely content with your ENDEES shopping experience.
Donation Opportunity Additionally, if you have ENDEES UNDIES that you are unable to return, we kindly invite you to consider donating them to your nearest clothing donation center. Your generosity can make a significant difference in the lives of those in need, and we appreciate your support in helping others within our community.
Resolution and Refund Process
We believe in transparency and efficiency when it comes to resolving issues and processing refunds. Our goal is to resolve any problems you may encounter as quickly as possible.
If a resolution involves a refund, rest assured that we will process it within 10 business days from the date the issue is resolved to your satisfaction. We understand that timely refunds are important to you, and we are committed to delivering on this promise.
At ENDEES, your satisfaction is our priority, and we are dedicated to providing you with the best possible service, including a rapid response rate and a smooth resolution and refund process.